Stuck?
Email a human.
It's just Aaron on the other end. Usually replies within a day.
- Email support@scrollbuddy.app with what happened and which iPhone you're using.
- Screenshots help. A lot.
- If it's urgent, say "urgent" in the subject line.
Common questions
The partner questions below apply to the 1.x app. The v3 app has one buddy and no partner.
My partner isn't getting my requests.
Check that you're both signed in to the same pair. In the app: Settings, then Partner. If the status shows "disconnected," tap Re-pair.
How do I change partners?
Settings, Partner, Unpair. Then pair with someone new. Your request history moves with you; theirs stays private to the relationship you had.
I want to delete my account.
Settings, Account, Delete Account. Everything is wiped within 30 days. Or email us and we'll do it for you.
Does it work without a partner?
In the 1.x app, no. ScrollBuddy 1.x only works when a real person is on the other end. If you don't have a buddy yet, invite one from the app.
Is my data private?
Short answer: yes. See our privacy page for the whole breakdown.
Still stuck? support@scrollbuddy.app. We don't use bots for this.